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Section:  Management consultancy   Vacancy 1314

Post:Help Desk/Support Engineer Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:

































JOB REQUIREMENTS:




Consul-vation, Inc. is seeking to fill two Help Desk Engineer positions. The ideal applicant will have
at least 3-5 years of experience applying help desk/troubleshooting skills in a networking
environment. This position provides first and occasional second level support for
multiple clients utilizing different platforms and environments, and remote support
for small to medium sized networks in diverse industries including travel, manufacturing,
hospitality, and professional services, for clients with offices in the US, Canada
and India. This role offers the motivated candidate the opportunity to advance to
Junior Engineer, Systems/Project Engineer, and Consulting positions, providing higher-level
support, as well as working on the design and implementation of projects.



The successful candidate will demonstrate:




The ability to effectively communicate in both verbal and written form to technical
and non-technical people.


Proven customer service and follow-up skills.


Outstanding troubleshooting and problem solving abilities.


Strong organizational and prioritizing skills.

Excellent documentation skills.


Responsibility as a self-motivated team member, with a passion for technology, and
both mentored and independent learning.



Consul-vation offers a competitive compensation package and the opportunity to enrich
your knowledge and experience in a fast-paced consulting and implementation environment.
Applicants should posses experience supporting end-users in the following areas:




Basic comprehension of TCP/IP based Windows environments.




Experience with various PC and Server Backup methods and software.




Understanding of basic productivity applications such as email, word processing,
spreadsheets, web browsers, etc.




A basic understanding of networking infrastructure such as routers, firewalls,
and switches.




Familiar with remote control software such as VNC, Remote Desktop, DameWare,
etc.




Knowledge of applications such as FTP clients, anti-virus, anti-spyware, and
diagnostic tools.




Experience with a variety of hardware manufacturers and software vendors.




Basic installation and troubleshooting of Windows 2000, XP and Vista platforms.




Some experience setting up/troubleshooting PC's and servers with operating
systems and applications.




Experience with Mac OS is a plus.






This position requires a valid driver’s license and a vehicle. At this time we cannot accept applications/resumes
outside of New York.



If you are outside the parameters it is best to use the cover letter to address why you should still be considered.







COMPENSATION:






The starting salary for this position is between $38,000 and $50,000.





APPLICATION INSTRUCTIONS:







Absolutely no application will be accepted by e-mail, phone or snail-mail.
Cover letters and applications must be made through our web site


application form



Applications will be reviewed and candidates will be contacted only if their application includes a cover letter and
demonstrates a fit for the position.






ABOUT CONSUL-VATION:




Consul-vation is a forward thinking consulting
company dedicated to bringing innovative technology solutions to complex business
problems. Our broad range of offerings include professional services in networking,
security, remote services and software development. We are looking for bright, motivated,
and determined candidates who have a personal drive to innovate business through
technology and
have an intense focus on client satisfaction
.

Consul-vation
is committed to the ongoing growth and
advancement of our employees and we are looking for team players who will thrive
in this environment. To learn more about us, visit
www.consulvation.com
.


Internal Keywords: Help Desk, Helpdesk, Networking, Support










Location: Great Neck, New York


Compensation: $38-50K

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.




Contact information
Employer: Âàëåíòèíà
Email: cfopublishing@gmail.com.
Phone: 5017811
Publication date: 2009-10-22 15:33:44

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